Ship · Guide 9 of 17
Moving Documents, Explained
Interstate moves come with a stack of paperwork. Each document has a job, and knowing which is which protects you if something goes wrong. Here's what you'll sign and what to look for on each.
Last reviewed October 18, 2026 · Editorial standards
Key takeaways
- Get a written estimate based on a survey — never just a phone price.
- Binding estimates fix the price for listed items; non-binding ones can change.
- The Bill of Lading is your contract. Read it before you sign.
- Note any damage on the inventory and delivery receipt before signing.
The estimate
Binding
A fixed price for the items and services listed. If you add items, the price changes.
Non-binding
An estimate of cost. The final bill depends on actual weight or volume and services; federal rules limit how much can be collected at delivery.
Binding not-to-exceed
You pay the lower of the estimate or the actual cost.
Order for service
Lists the services you've agreed to, dates and estimated charges. Make sure it matches your estimate.
Bill of Lading
The contract between you and the mover, and a receipt for your goods. It should include the mover's name and USDOT number, pickup and delivery dates, valuation choice and payment terms. Don't sign a blank or incomplete one.
Inventory
A numbered list of your items and their condition at pickup. Check condition notes carefully — 'scratched' on an item that isn't scratched can affect a later claim.
Delivery receipt
At delivery, check off numbered items and note any missing or damaged pieces before signing. Take photos.
Frequently asked questions
Should I insist on a binding estimate?
A binding or binding not-to-exceed estimate gives you the most price certainty, as long as your inventory is accurate.
Can a mover demand more money at delivery?
Federal rules limit what can be collected at delivery on non-binding estimates. If a mover refuses to deliver unless you pay more, contact FMCSA.
Sources
- FMCSA — Protect Your Move
- FMCSA — Your Rights and Responsibilities When You Move
- FMCSA SAFER — Company Snapshot lookup
Rules, schedules and fees change. Confirm details with the official source before you act.
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